Call +44 (0)203 553 2252

FAQs


  • How do I know that my order will reach me safely for such a high value purchase like jewellery?
  • Which courier services do you use?
  • Which courier services do you use?
  • Can you deliver on a particular date?
  • Can you ship to an alternate address?
  • My ring is too big or too small. What do I do?
  • There’s a problem with my jewellery. What do I do?
  • What is your returns policy?
  • I lost the diamond certificate that came along with my order, what do I do?
  • How long do refunds take to process?
  • Can I call and talk to one of the member of your customer service team?
  • Can I email you?